Obtaining Hotfix

We're experiencing the problem describe in MS Knowledge
Base Article - 812915 "Performance monitor shared memory
setup failed: -1" error message when you start SQL
Server. The article states there is a support hotfix
available through Microsoft Product Support Services.
We're currently evaulating SQL server so we're using the
Enterprise Evaluation Edition. We like to obtain the
hotfix ( preferably for free ), but since we have
evaluation edition we don't know how to go about this.
Can we get the hotfix?
(a) I don't think you can apply patches and hotfixes to the evaluation
edition, but I'm not 100% positive. Did you install the latest release of
the evaluation edition, or have you been running it for a while?
(b) you can't just bypass product support and download a hotfix "for
free"... if it's a bug, and you can demonstrate to PSS that you are affected
by it, then you will be provided the file and refunded the cost of the call.
http://www.aspfaq.com/
(Reverse address to reply.)
"J" <anonymous@.discussions.microsoft.com> wrote in message
news:886b01c49606$7e287f90$a501280a@.phx.gbl...
> We're experiencing the problem describe in MS Knowledge
> Base Article - 812915 "Performance monitor shared memory
> setup failed: -1" error message when you start SQL
> Server. The article states there is a support hotfix
> available through Microsoft Product Support Services.
> We're currently evaulating SQL server so we're using the
> Enterprise Evaluation Edition. We like to obtain the
> hotfix ( preferably for free ), but since we have
> evaluation edition we don't know how to go about this.
> Can we get the hotfix?